Compare the old itinerary with the new one before responding.
| Change | Check |
|---|---|
| Nonstop → one connection | Added-connection test |
| One → two connections | Added-connection test |
| Different connection airport | Other grounds; disability rules |
Count the connections
These rules cover scheduled flights to, from or within the U.S. An extra connection, or a different origin or destination airport, is a separate trigger.
Check timing and accessibility
Timing means earlier departure from the origin or later arrival at the destination: at least three hours domestically or six internationally.
For a passenger with a disability, a different connecting airport is listed; a substitute aircraft qualifies if a needed accessibility feature is unavailable. For others, a different connection airport alone does not meet the added-connection test; check other grounds and airline terms.
Decide before travelling
Decline changed travel, rebooking and compensation offered instead to receive that airfare refund. Continuing on the changed or replacement flight does not qualify.
Keep the records
- Original booking and change notice.
- Your decision and the airline reply.
Sources & scope
- 14 CFR 260.2 — Definitions ↗
- Refunds ↗
- What Airline Passengers Need to Know About DOT’s Automatic Refund Rule ↗
AI-assisted, source-checked guide to existing U.S. rules. The source review date is not a new-rule announcement.